Drive Czech Roads with Confidence

Expert live support for purchasing electronic vignettes and verifying vehicle registrations.

English-speaking support Instant vehicle validation Secure payment guidance
Customer service agent assisting driver online

About Vignette Assist

Vignette Assist is your dedicated partner for seamless travel on Czech roads. Founded and operated from the heart of Plzeň, we help ensure that every journey across the Czech Republic starts with clarity and confidence. Our team specializes in providing swift, English-language guidance for obtaining electronic vignettes—so your compliance with motorway tolls is straightforward and reliable.

Our mission is to empower drivers, expats, tourists, and local businesses with live, expert support at every step. By combining local insight with transparency and personal care, we make crossing toll zones hassle-free. Whether you’re planning a vacation from abroad or managing a fleet, we’re here to guide you safely to your destination.

  • ✔️ Real-time human support
  • ✔️ Transparent and secure process
  • ✔️ Trusted by locals, expats, and international travelers
Our team in Plzeň offering live toll assistance

Our Services

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Live Electronic Vignette Assistance

One-on-one support as you navigate the official Czech vignette portal. We’ll check authenticity, answer your questions in real time, and help ensure you transact securely—no confusion or language gaps.

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Vehicle Registration Validation

Prevent fines and delays by confirming your vehicle is correctly registered in Czech toll systems. We offer immediate checks before your trip, so you travel with peace of mind.

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English-Language Helpdesk

Speak directly with a knowledgeable, English-speaking assistant—by chat, phone, or email. No bots, no scripts—just real support for all your toll, vignette and compliance questions.

Why Choose Us?

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Lightning-Fast Help

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Get immediate answers—no waiting on hold or wading through confusing menus. We pride ourselves on solution speed.

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Secure & Trusted

Our process meets Czech legal standards and is GDPR-compliant, so your data and money are safe throughout your experience with us.

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Mobile-Friendly Access

Get the help you need on your phone or tablet at any hour. All tools, chat and resources are optimized for mobile access.

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Localized Support

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Our team is based in Plzeň and knows Czech systems inside out. We serve individuals and businesses—local and international.

What Our Customers Say

Meet Your Support Experts

Lucie Procházková headshot

Lucie Procházková

Head of Customer Success

Passionate about service and smooth travel experiences for all. Lucie leads our Czech and international client support, making sure each traveler feels welcome and informed.

Martin Šimek headshot

Martin Šimek

Technical Specialist

Ensures every digital interaction is quick and secure. Martin applies his deep knowledge of Czech toll systems so that our customers always get efficient, stress-free help.

Emma Williams headshot

Emma Williams

English Support Advisor

Native speaker focused on clear, friendly customer interactions. Emma helps you feel confident even if Czech isn’t your first language.

Contact & Get Live Help

We're here for you! Get in touch instantly—choose chat, email, or call, and our team will assist you in English.

Mon–Sat: 8:00–20:00 CET
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Česká 12, Plzeň, 301 00
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